What is so good about NPS?

08 July 2025

This article explores the strengths and limitations of Net Promoter Score (NPS) as both a metric and a comprehensive system for improving customer loyalty and business performance.

More

Bridging the Gap: Combining Surveys and GPS to Understand Commercial Vehicle Movements in Western Australia

07 July 2025

Ipsos and Main Roads Western Australia showcased their study, “Bridging the Gap: Combining Surveys and GPS to Understand Commercial Vehicle Movements in Western Australia”, at the Research Society's Research Awards in 2024, and were winners in the Technology and Innovation category. This case study aims to share effective research practices with the industry.

More

Your 2025 Member Mark Is Now Available

02 July 2025

The 2025 Member Marks are now available for download via the Member Portal for all renewed members.

More

Screen currency 2025 - Request for proposals

01 July 2025

Screen Australia is seeking to measure the economic, social and cultural value of Australian screen and games production...

More

Privacy and AI – What You Need to Know

19 June 2025

In alignment with Privacy Awareness Week (PAW) 2025, starting today in Australia, The Research Society is committed to help members understand how AI tools like ChatGPT are transforming privacy issues in research...

More

Member Spotlight: Cathy Maisano – Making Meaning of ‘Where’

18 June 2025

With a background in sociology, semiotics, and cultural insight, Cathy Maisano has built a career around understanding the deep significance of physical spaces.

More

Using Copilot for Qualitative Research and Insights

15 July 2025

Microsoft Copilot is transforming qualitative research. From designing discussion guides to analysing qualitative data using frameworks like thematic and discourse analysis, Copilot acts as a powerful AI-driven assistant throughout the research process.

Brisbane Coffee Catch-up

22 July 2025

Catch-up in Brisbane for casual social networking

Understanding Synthetic Data: Methods, Tools, and Best Practices

30 July 2025

In this new online course, Ray Poynter, a globally recognized expert in the market research industry provides an in-depth exploration of synthetic data, covering its generation, applications, and ethical considerations.

2025 Fellows Dinner

01 September 2025

Join us at the Research Society Fellows dinner 2025. This event is only open to Fellows of The Research Society.

Masterclass 2025 - Facilitating Action

10 September 2025

Learn how to engage and mobilise stakeholders to take action from insight

Fundamentals of Qualitative Research - November 2025

20 November 2025

This course provides an introduction to Qualitative Research