CX Awards

Winners Announced!

We are proud partners of The CX AWARDS. Congratulations to all our members who were shortlisted or received awards.

Data Analytics Workshops

ONLINE Nov-Dec: 1 Topic each week, over 4 weeks.

Interviewing Online

Read our latest update about risk minimisation when interviewing via online video software.

Research News Out Now

Sep - Nov > Facing 2020 Edition

Essential reading for research, insights, CX & analytics professionals.

Qualified Professional Researchers

Meet our latest Qualified Professional Researchers and find out more about QPR accreditation.

Quick Links

COVID-19 Support and Resources

Stay up to date with the latest government recommendations and access the free resources we have compiled to assist Members and Partners. We have also compiled a library of free training resources and publications for you to access.

NEW - On-demand training and online videos

We now have new online training content for you to download at any time. More online training and videos will be rolled out over the next few weeks.

Research Awards now open

5 categories to choose from including three REA Awards, Young Researcher of the Year Award and Research Organisation of the Year.


Check out our new mentoring platform and see if you have what it takes to be a mentee or mentor.

Digital Conference – conference is moving online in August

The conference committee is reworking the program to deliver a digital conference in early August.

Nominate a Fellow

Applications now open for research professions who have significantly contributed to our profession.

Become a Qualified Professional Researcher

10 new pathways to gain this must have qualification for research professionals of all types.

Sign up and stay informed

Keep up to date with the Society’s news, training and events – even if you are not a member.

Latest News

Congratulations to all the winners of the prestigious CX AWARDS

Congratulations to Commonwealth Bank of Australia for winning the CX AWARDS - ‘Best use of customer data and insights to improve CX’ category last night! We are proud to have partnered with Ashton Media on The CX AWARDS.

CEO Update: FREE webinar; NEW Analytics Workshops; CX Opps > PLUS > Online Interviewing Risk Minimisation Advice

We have entered quarter four of what can only be described as one of the most challenging years. The next three months and moving into 2021 will continue to bring significant change; changes to operating models, decision making, and workforce strategies. Workforces across the globe have been impacted by COVID-19 and the research sector is no different.  

The Research Society Board Nominations Now Open

Nominations for The Research Society Board will be opening today (Wednesday 7th October) for 2 weeks only until Wednesday 21st October 2020.

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