National Field Services Back to Search Results

Company Details

Established 1985

Suite 18 64 Balmain St
Richmond VIC, 3121 Australia

Alternative Address:
Level 6, 15 Bourke Rd
Mascot NSW, 2020 Australia

Phone: 03 9211 5146
Website: www.nfs.com.au
Contact: Caroline Shelton
Email: nfs@nfs.com.au

Membership & Certifications

General Information

National Field Services is one of the leading and most experienced Field and Tabulation consultancies in Australia, providing nationwide specialised market and social research solutions. Since 1985 we have been setting the standard in data collection and client consultancy. We work with clients from both the public and private sectors to provide quality and reliable data to help them understand their audience and make informed decisions for the future.  All of our resources are Australian based with no off shore interviewing, administration or processing.


Excellence in data summarises our philosophy on data collection.  We are committed to operational excellence and superior customer servicing.  We are known for collecting accurate, reliable and cost-effective data and we regularly exceed client expectations on a wide range of project sizes, topics and methodologies.

Australia-wide data collection capability:

  • Account Management teams in both Melbourne and Sydney 
  • Telephone interviewing: Over 140 in-house CATI stations
  • Face-to-face interviewing:
    • Central location
    • Intercept
    • Executive
  • Online/Web-based surveys
  • Focus group recruitment
  • Scripting, Data processing & coding
    • Expertise in all standard data output formats
  • Mystery shopping

Contact: John Evans/Caroline Shelton 

18/64 Balmain St, Richmond, VIC

Tel: 03 9211 5146

email: caroline.shelton@nfs.com.au

 

Level 6, 15 Bourke Rd

Mascot NSW 2020

Tel: 02 9304 4300

 

Research Society Members Caroline Shelton

Research Fields:
  • Advertising
  • Automotive
  • Agricultural
  • Communication & Information Technology
  • Finance & insurance services
  • International markets
  • Media
  • Tourism & hospitality
  • Building & Construction
  • Distribution
  • Food and drink
  • Manufacturing
  • Retail (excluding food & drink)
  • Social/opinion research
  • Telecommunications
  • FMCG
  • Health
  • Other utilities
  • Gaming
  • Infrastructure
  • Wholesale/retail
Research Methods:
  • Business to business research
  • Children's research
  • Mystery shopping
  • Non English speaking background
  • Continuous tracking
  • Customer satisfaction & loyalty studies
  • Panel
  • Data processing
  • Employee/staff surveys
  • Product testing/new product development
  • Face to face interviewing
  • Retail audits
  • Group room facilities
  • Service quality studies
  • Group/in depth recruitment
  • Telephone interviewing
  • TV & radio audience measurement
  • Online interviewing
  • Web surveys

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