ORIMA Research Back to Search Results

Company Details

Established 1997

PO Box 7543
Melbourne VIC, 3004 Australia

Alternative Address:
Level 6 479 St Kilda Road
Melbourne VIC, 3004

Phone: 61 3 9526 9000
Website: www.orima.com
Contact: Szymon Duniec
Email: info@orima.com

Membership & Certifications

General Information

ORIMA Research pays respect to Aboriginal and Torres Strait Islander Peoples past and present, their cultures and traditions, and acknowledges their continuing connection to land, sea and community.

ORIMA Research is Australia’s leading provider of research, evaluation and data analytics to Commonwealth, State and Territory governments; not-for-profit; and educational organisations.  We are guided by the principle of leaving participants and respondents in a better place for having participated in research.

We are wholly Australian owned and with more than 55 professional staff across offices in Melbourne, Canberra, Sydney and Brisbane. We have specialist advisors in the areas of disability services and First Nations research; a team of First Nations community interviewers; and specialist teams dedicated to Disability and First Nations research.  We offer the full range of qualitative and quantitative research methods with a level of expertise, innovation and diversity that sets us apart in the industry. 

Our mission is to improve the wellbeing of people by contributing to high quality, evidence-based policy, administration, service delivery and management decisions through our research, data analytics and advisory services. 

SECURITY AND PRIVACY OF DATA

At ORIMA, the security of the information that we handle is one of our highest priorities. We have made a significant investment to secure our processes and systems across our organisation, and these have been validated through several independent external assessments, including those undertaken to achieve formal certification to ISO27001:2013, ISO20252:2019 and FairData.

All ORIMA projects are conducted in accordance with the international quality standards ISO 20252 and ISO 27001 as well as the Australian Privacy Principles contained in the Privacy Act 1988. ORIMA Research also adheres to the Privacy (Market and Social Research) Code 2014.

OUR SERVICES

Communication, Marketing and Community research

We have a strong reputation in conducting robust and reliable communication and marketing research, particularly in the public sector.  Our experienced research team will work closely with you to develop qualitative and quantitative methodologies to determine the effectiveness of communication materials and to ensure your messages are meeting objectives with target audiences.  ORIMA Research is included on the Commonwealth Government’s panel of suppliers for communication and marketing research services. Our services include: 

  • Communication strategy research
  • Campaign development and refinement
  • Campaign tracking and evaluation
  • Information product testing
  • Communication audits
  • Community awareness, attitude and perception tracking
  • Audience segmentation research.

Organisational, Stakeholder and Client research

ORIMA Research has been conducting organisational, stakeholder/client, and employee research for over 20 years and has developed several leading-edge methodologies to ensure our clients have access to the most robust and reliable information available.  We have considerable experience in:

  • conducting customer and client surveys, stakeholder surveys, and client satisfaction surveys.  We have developed a range of in-house research models designed to elicit the most robust and reliable data for our clients; 
  • providing advice and guidance about the use of research as part of the public policy and program submission process; and
  • conducting employee engagement surveys based on organisational psychology and human resource management theory measuring, among other things, a range of workplace factors and indicators about employees’ satisfaction and engagement with the organisation.

Policy and program evaluation research

ORIMA has a solid background in conducting:

  • entire evaluations and reviews of public programs examining social and economic impacts, including evaluation design, data collection, reporting and provision of action-oriented recommendations; and
  • internal and external audits and have conducted audits for Commonwealth, State, and Local governments.

Data Analytics

Our data analytics expertise is based on best practice principles using a framework that involves systematically:

  • analysing compliance risk;
  • planning a set of compliance activities to address risks
  • actioning these activities in a rigorous and consistent manner; and
  • measuring the effectiveness and impact of these activities as an input the planning of future compliance activities.

Online Surveys and Ballots

We develop and manage all components of our online survey system in-house. Our online surveys are professional in appearance and have been used for numerous high-profile projects for the Australian Government including nearly 100 EA Ballots and Section 24 votes.  Our online surveys are designed to be simple, intuitive and fully accessible, complying with Web Content Accessibility Guidelines version 2.

Portals

We offer our clients purpose-built online portals to collect and house data.  Our portals are highly secure online systems that collect data from organisations and participants and include a range of other functions and supports.  Portals allow organisations to capture longitudinal data and offer the ability to manage and access the portals and produce reports themselves.

First Nations Research

ORIMA has always maintained a strong focus on ensuring that our research with Australia’s First Peoples is conducted in a respectful, sensitive and collaborative way. We have a team of community-based First Nations interviewers across Australia who are trained and equipped to conduct sensitive and robust national research with First Nations peoples, directly hearing the opinions of people on the ground. In addition, we have established a ‘First Nations Omnibus Survey’ which enables our clients to take advantage of an existing survey sample, paying only for the specific questions asked.

Disability Research

ORIMA has established a Disability Services Research division which works with the disability sector to provide evidence-based insights to improve the wellbeing of people with disability. Through inclusive research design, people with a disability have a greater voice on issues that affect them personally, and policy and services can have a more effective impact.

Covid Impact and Recovery

Because of our extensive research among community and employee groups, we are uniquely placed to collect reliable and timely data about the impact of the pandemic on all segments of the community in relation to how the nation is recovering from the effects of the pandemic.  We have developed a Covid-19 Recovery Tracker (CRT) which is tracking core metrics such as impact; sense of control and mood.  Monthly CRT reports are available on our website.

ISO and Privacy Principles

All ORIMA projects are conducted in accordance with the international quality standards ISO 20252 and ISO 27001 as well as the Australian Privacy Principles contained in the Privacy Act 1988. ORIMA Research also adheres to the Privacy (Market and Social Research) Code 2014.

In addition, ORIMA Research has Fair Data certification and adheres to Australian State and Territory Government privacy legislation, including (but not limited to):

  • the Privacy and Data Protection Act 2014 (Vic), including the Information Privacy Principles specified therein;
  • the Privacy and Personal Information Protection Act 1998 (NSW), including the Information Protection Principles specified therein; and
  • the Information Privacy Act 2014 (ACT), including the Territory Privacy Principles specified therein.

 

Research Society Members CANBERRA: Rodney Latimer QPR, Andrew Lenihan QPR, Chris Sadler QPR, Adam Allanson QPR, David Bruce QPR, Jackie Wilson, Nathan Franklin QPR, Henry Fitzgerald, Garry Huen, Miriam Brown, Oliver Tan MELBOURNE: Szymon Duniec QPR, Liz Duniec QPR, Tyler Forrester QPR, Clare Gelman QPR, Tommy Chau QPR, May Doan QPR, Paulina Hryniewiecka, Nick Koleits, Sze Ai Lee, Lucy Marshall QPR, Penny Moylan, Laura Paton QPR, Samantha Skalak QPR, Kim Sullivan QPR, Liesel van Straaten SYDNEY: Joanna Hau BRISBANE: Vaun Peate QPR

Key Personnel

Szymon Duniec (Managing Director),  Liz Duniec (Director), Rodney Latimer (Director)

Partners:  Adam Allanson, David Bruce, Andrew Lenihan, Chris Sadler, Jackie Wilson

Associate Partners: Tamara Reinisch, Kim Sullivan

Principal Research Consultants: Tyler Forrester, Nathan Franklin 

Senior Research Consultants: Clare Gelman, Paulina Hryniewiecka, Jason Marriott, Lucy Marshall, Penny Moylan, Laura Paton

Lead Data Analysts: Henry Fitzgerald, Sze Ai Lee

General Manager QLD - Vaun Peate 

Privacy & Ethics Officer - Liesel van Straaten.

Melbourne Office:

Level 6
479 St Kilda Road
Melbourne VIC 3004
Phone: 03 9526 9000

PO Box 7543, Melbourne VIC 3004

Canberra Office:

Ground Floor, 2 Brindabella Circuit,
Brindabella Business Park,
Canberra Airport ACT 2609
Phone: 02 6109 6300  

GPO Box 2093, Canberra ACT 2601

Sydney Office:

Level 26
44 Market Street
Sydney NSW 2000
Phone: 02 9089 8694  

Brisbane Office:

22nd Floor Northbank Plaza
69 Ann Street
Brisbane QLD 4000
Phone: 07 3112 1052 Fax: 07 3112 5101

 

Research Fields:
  • Advertising
  • Communication & Information Technology
  • Finance & insurance services
  • International markets
  • Media
  • Tourism & hospitality
  • Retail (excluding food & drink)
  • Social/opinion research
  • Telecommunications
  • Health
  • Other utilities
  • Gaming
  • Infrastructure
  • Wholesale/retail
Research Methods:
  • Analysis and interpretation
  • Mail surveys
  • Brand health
  • Business to business research
  • Market segmentation
  • Children's research
  • Multivariate analysis
  • Choice modelling
  • Consultancy
  • Non English speaking background
  • Continuous tracking
  • Omnibus surveys
  • Corporate image / Corporate reputation
  • Customer satisfaction & loyalty studies
  • Data processing
  • Perceptual mapping
  • Desk research/market analysis
  • Pricing/promotions research
  • Employee/staff surveys
  • Program evaluation
  • Face to face interviewing
  • Readership surveys
  • Group room facilities
  • Service quality studies
  • Group/in depth analysis and interpretation
  • Group/in depth moderation
  • Group/in depth recruitment
  • Telephone interviewing
  • Internet usage studies
  • Website evaluation
  • Online interviewing
  • Web surveys

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