Webinar - Design Thinking (Navigating wicked problems and business ambiguity)


Today’s business problems are increasingly impossible to define, let alone solve. When ambiguity rules, traditional problem-solving approaches not only don’t work, but usually make the situation worse.


  1. Exploring classic models to understand how Design Thinking works, when to use it and the key to using it well.
  2. Providing frameworks, tools and research techniques for navigating environments defined by ambiguity, where clear problem definitions and solutions do not exist.

Learning objectives

By the end of this webinar, you will have learnt how to:

  1. Tackle ambiguous business problems with a research methodology that can truly deliver worthwhile outcomes for your client.
  2. Be fully conversant with each of the market research steps in a design thinking exercise.

Speaker: Mo Fox

Mo Fox - CEO, MoFox, Sydney

Mo Fox is a creative strategist and an accomplished artist with an extensive corporate background in advertising and strategy who consults and runs courses in the area of wicked problems, creativity and design thinking at the Macquarie Graduate School of Management.

Event information

Date: 28th Apr 20

Start Time:
NSW | ACT | VIC | TAS: 1:00 pm - 2:00 pm
QLD: 1:00 pm - 2:00 pm
SA: 12:30 pm - 1:30 pm
NT: 12:30 pm - 1:30 pm
WA: 11:00 am - 12:00 pm

Arrival Time:
Please login and download the webinar link and test your system so you are ready to participate, 15 min early.

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QPR Points: 10

Member Price: AU $ 88.00

Non-member Price: AU $ 120

Your Price: AU $ 120.00


  • Event date has passed
  • Registrations are closed

Registrations Open: 1st Jan 20 12:00 AM

Registrations Close: 30th Apr 20 5:00 PM