National Conference

If you’re in research and insights and are interested in knowing where our industry is going in the next decade, you need to be there.

Our annual face to face Conference has been moved to an online virtual format this year due to COVID-19. We had just completed the full conference program when the COVID-19 restrictions were announced, so we are grateful to our fabulous Conference Chairs, Committee and Speakers for pivoting so quickly agreeing to move the whole conference online.

To help people with work commitments and screen time, the virtual conference event will be run between 12 noon-3.30pm each day for 4 consecutive days (Monday 3rd August – Thursday 6th August 2020) and will include local industry speakers as well as global keynote speakers.

12 hours of relevant industry relevant content delivered to your computer.

As a thank you to all of our amazing Members and Company and Client Partners – this conference will be FREE to everyone who has renewed their membership or partnership with us for 2020-21. You will have until the end of July 2020 to renew to receive free member access.

THEME FOR 2021 - FACING 2030

This is a conference curated to be about the future. About Facing 2030. About how we as researchers and consumer insights professionals get closer to the consumer truth.

Lots of dynamics underpin this matter, and at this year’s conference we plan to showcase best-in-class examples of what our industry has to offer. We’ve had over 100 submissions – an unprecedented number – so the bar is high.

With tons of content on topics ranging from the issues that matter most to clients, to the future of consumer panel data, to new age qual methods, to hot topics like passive metering, VR, new data sources, chat bots, AI, BE and System 1 measurement, this year’s conference promises to have impact and is a must-attend event for those agency and client-side alike.


And yep, our keynotes are hot:

  • Mark Ritson

  • Kirstin Luck

  • Ray Poynter

  • Others TBC

Be there! #researchtrs #mrx #facing2030


Chris is the Founder & Managing Partner of Nature, a consumer insights and analytics consultancy that helps private and public sector organisations make business and marketing decisions using data from a range of sources and leveraging the latest technology. Nature was named B&T's 2018 Research Agency of the Year, and is twice Grand Finalist at ESOMAR’s Global Research Effectiveness Awards for commercial results derived through investment in insights work.

As well as enjoying the challenge of running a highly successful growing agency, Chris is at his best when working closely with clients to understand their business challenges and imperatives, and when applying his methodological expertise and multi-sector experience in crafting data and evidence-based approaches that will deliver clients the clarity they need to make key business decisions.

Chris’ agency Nature is now a business of nearly 30 consultants with offices in both Melbourne and Sydney, and has carved out a reputation as a strategic insights consultancy that drives business results.

Chris is excited to co-chair the 2020 Research Society National Conference. Says Chris “with so much change at play in our industry, driven by new data sources and technology, the opportunities are endless for us to define our future success and navigate the path toward 2030.”



With over 25 years of research experience, Lisa is a trusted advisor to her clients. As the Founder and CEO of Lewers Research, she leads a passionate team of 20 who take pride in empowering business decision makers through best-in-class research.

Over the past 14 years, Lewers Research has developed into a highly regarded research agency, providing insight and strategy to some of Australia’s best-known brands, along with a range of not-for-profits, industry groups, B2B and B2C service providers.

The passion and focus of Lisa and her team resulted in Lewers Research winning the ESOMAR Global Research Effectiveness Award in 2019, as well as being shortlisted as one of three finalists in the 2019 B&T Research Agency of the Year.

Lisa thrives on building partnerships, introducing new thinking and new technologies, and helping her clients discover the impact of meaningful insights.

Lisa is excited to be co-chairing Facing 2030, The Research Society National Conference for 2020. “The research industry is in an era of unprecedented change, and with change comes opportunity,” says Lisa. “As we face a new decade, it is a great time for those involved in research across the country to come together and engage in the exchange of ideas to help shape the future of our industry.”