Your Source - Group Rooms Back to Search Results

Company Details

Established 1980

PO Box 316
Chadstone VIC, 3148 Australia

Alternative Address:
Central Office Level 3, Chadstone Shopping Centre 1341 Dandenong Road
Chadstone VIC, 3148

Phone: +61 3 9569 0333
Fax: 03 9569 1037
Contact: Tony Psaila

Membership & Certifications

General Information

Who we are.

Your Source is a full-service Market and Social Research field agency offering CATI, CLT, F2F, self-complete, observations, shopper behaviour, recruitment, data entry, data analysis and data management. Your Source has offices in Melbourne, Sydney and Brisbane.   All offices are located in or near major shopping centres enabling you to easily reach your core market. 

We have over 30 years of field management experience covering a broad range of industries and project types. Our entire business has ISO 20252 Quality Accreditation, which recognises the quality emphasis we give to both data collection and analysis services.   Additionally, for online panels, Your Source adheres to ESOMAR's International Standard.

Our on-site facilities include 120+ CATI stations, qual rooms, sensory kitchens and boardroom facilities with viewing recording, and streaming capabilities. We also have Interactive Voice Response (IVR) technology available.

Your Source is proud to say we have the largest sensory facility in the southern hemisphere as well as Grade 1 laboratories accredited through AQIS to also handle quarantine products. We have conducted 11,000+ product tests and continue to have the capability to conduct sensory evaluation for either small or large numbers of respondents.

What we do.

We provide end-to-end market research field services for our clients.   For qualitative research, we pre-recruit respondents and can sample in proportion to the Australian Bureau of Statistics for gender, education and qualification levels. To avoid attitudinal bias, we do not recruit from schools, clubs or groups.   If you prefer online qualitative, we can accommodate that was well.

For online research, our suite of services includes a fortnightly National Omnibus, online qualitative, tracking studies, shelf studies and interactive concept evaluation.  Your Source administers its own nationwide OpinionsPaid Community with a dedicated website, rewards systems and forums. Whilst we have our own panel, we do not on-sell to third parties. 

We provide in-house data processing using OzQuest, Voxco, SurveyCentre and Confirmit software.   Data outputs can be provided in a number of different formats including SPSS and csv files.

If required, reporting is also available.   We tailor your reporting to suit your  needs.  Analysis can be from the simplest top-line report to more complex reporting and data analysis using advanced analytics/marketing science.

Our expertise.

We don't just collate and clean data; we understand it and what it means to your business.  We work in partnership with our clients to ensure successful and quality outcomes every time.  Our expertise spans a breadth of research methodologies across a wide range of industries.

Research Society Members Tony Psaila, Anna Misitano and Miki Makra

Key Personnel


PO Box 316
Chadstone VIC, 3148 Australia

Alternative Address:
Central Office Level 3, Chadstone Shopping Centre 1341 Dandenong Road
Chadstone VIC, 3148

t: +61 3 9569 0333

Key people: Tony Psaila – 23 years’ experience in Market Research


GroupM House, Level 5, 65 Berry Street, North Sydney NSW 2060

t: +61 2 8873 0858


Key people: Anna Misitano – 26 years’ experience in Market Research

Research Fields:
  • Advertising
  • Automotive
  • Agricultural
  • Communication & Information Technology
  • Finance & insurance services
  • International markets
  • Media
  • Medical
  • Tourism & hospitality
  • Building & Construction
  • Distribution
  • Food and drink
  • Manufacturing
  • Retail (excluding food & drink)
  • Social/opinion research
  • Telecommunications
  • FMCG
  • Health
  • Other utilities
  • Pharmaceutical
  • Gaming
  • Infrastructure
  • Wholesale/retail
Research Methods:
  • Analysis and interpretation
  • Mail surveys
  • Brand health
  • Market modelling / sales forecasting
  • Business to business research
  • Market segmentation
  • Children's research
  • Multivariate analysis
  • Choice modelling
  • Mystery shopping
  • Consultancy
  • Non English speaking background
  • Continuous tracking
  • Omnibus surveys
  • Corporate image / Corporate reputation
  • Packaging research
  • Customer satisfaction & loyalty studies
  • Panel
  • Data processing
  • Perceptual mapping
  • Desk research/market analysis
  • Pricing/promotions research
  • Employee/staff surveys
  • Product testing/new product development
  • Experimental design
  • Program evaluation
  • Face to face interviewing
  • Readership surveys
  • Feasibility studies
  • Retail audits
  • Group room facilities
  • Service quality studies
  • Group/in depth analysis and interpretation
  • Software provision
  • Group/in depth moderation
  • Syndicated studies
  • Group/in depth recruitment
  • Telephone interviewing
  • Internet usage studies
  • TV & radio audience measurement
  • Lab testing facilities
  • Website evaluation
  • Online interviewing
  • Web surveys

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