The Human Network - THN Back to Search Results

Company Details

Established 1999

Suite 18, Victoria Court 36-40 Victoria Street
East Gosford NSW, 2250 Australia

Alternative Address:
PO Box 4201
East Gosford NSW, 2250 Australia

Phone: 1800 135 451
Contact: Ben Bishton, Shelley Russell

Membership & Certifications

General Information

The Human Network is an independent Australian company specialising in the supply of quality consumer recruitment and in-field services to the Market Research industry.

With ISO 20252 accredited processes, The Human Network recruits for qualitative and quantitative projects throughout Australia for both Australian and International clients.


Our Services: 

We provide quality recruitment, project management and fieldwork. THN specialises in focus groups, in-depth interviews, online forums & platforms, mobile app communities, ad testing, usability studies, CLT sensory taste testing, car clinics and in-home usage tests. 


Our Processes:

An experienced dedicated project manager is allocated to each project providing regular updates to the client until the projects successful conclusion. 

We are renowned for delivering articulate, enthusiastic, on-spec respondents with rigorous  checking processes. Our proven confirmation process ensures optimum Qual and Quant attendance and completion rates.


Our Reach:

Realtime Research is our consumer panel which is refreshed continuously ensuring participants are active and contact details current. Combined with our social media following across multiple platforms, it ensures we can find the right respondents, every time. While capital cities are our particular strength area, we are able to cover regional and rural locations through strategic social media campaigns.   


Our Team:

The THN team is a highly trained & experienced full-time staff of project managers, technical, support staff and directors who work in office, meaning they are available to you when you need them. 

Research Society Members Ben Bishton

Key Personnel

Ben Bishton - Partner & Managing Director 

Shelley Russell - Partner & Director 

Tracey Anderson - Account Manager

Kathryn Harrington - Senior Project Lead

Lisa Philipsen - Senior Project Lead

Anne-Marie Potter - Senior Project Lead

Research Fields:
  • Advertising
  • Automotive
  • Agricultural
  • Communication & Information Technology
  • Finance & insurance services
  • Media
  • Tourism & hospitality
  • Food and drink
  • Retail (excluding food & drink)
  • Social/opinion research
  • Telecommunications
  • FMCG
  • Health
  • Gaming
Research Methods:
  • Children's research
  • Continuous tracking
  • Omnibus surveys
  • Packaging research
  • Customer satisfaction & loyalty studies
  • Panel
  • Pricing/promotions research
  • Employee/staff surveys
  • Product testing/new product development
  • Experimental design
  • Face to face interviewing
  • Feasibility studies
  • Group/in depth recruitment
  • Internet usage studies
  • Website evaluation
  • Online interviewing
  • Web surveys

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