i-Link Research Solutions Back to Search Results

Company Details

Established 2001

Suite 606, 267-277 Castlereagh Street
Sydney NSW, 2000 Australia

Phone: 02 9262 7171
Fax: 9262 7178
Website: www.i-linkresearch.com
Contact: Scott Clark / Chris Rowen
Email: sales@i-linkresearch.com

Membership & Certifications

General Information

 “Our core business is the provision of online field services.  Our focus is to always ensure our service is unrivalled within the marketplace”

Founded in 2001, i-Link Research Solutions is a leader in online field and data collection services.

An independent Australian owned and operated company, i-Link is accredited under;

  • ISO 26362 Access panels in social, opinion and market research 
  • SO 20252 the international standard for social, opinion and market research
  • ISO 27001 standards for information security.

Our extensive experience in conducting research online means we understand the nuances applicable to this medium. We provide our clients with a full suite of online field services.

Our technology products include an advanced survey system, overtime discussion groups, live interactive focus groups, online reporting, dashboards & web portals.

Our Bureau & Field Services

i-Link's services are second to none.   We provide our clients with a full suite of field and data collection services including survey scripting & deployment, recruitment, field, data handling, analysis and reporting.   

Dedicated project managers will assist you to deploy your research quickly, cost-effectively and painlessly from beginning to end.

Our experienced team provide all levels of analysis and DP required by our clients, to include coding, file conversions & crosstabs.

The ancillary services provided by the i-Link bureau team include:

  • Questionnaire design assistance
  • Survey setup & management
  • Email verification and management
  • Recruitment and sampling
  • Online group moderation
  • Data processing, analysis and coding
  • Stub & Banner tables

Online Research Facilities

Utilising advanced stable technology developed and accredited to ISO27001 standards for Information Security Management; i-Link has invested and developed world class research applications for conducting market research online.

Online Recruitment

Through our proprietary global panels (www.livetribe.com) and our worldwide partnerships i-Link can provide access to "research only" participants in most regions throughout the world.

Our Team

The i-Link team is made up of dynamic and focused individuals who all personally guarantee to deliver the highest of professional merit and commitment to business, research and client services.

i-Link staff have been undertaking research online since 1996, originally focusing on geographically dispersed and hard-to-reach populations. Our staff are experienced in online field and have extensive experience both within service and client-side market research.

We have successfully assisted strategic development in a range of sectors including Pharmaceutical, Finance, FMCG, Medical, Agriculture and Public Health, among others. Our staff have extensive and proven experience conducting qualitative and quantitative projects via traditional and online methods.

Research Society Members Chris Rowen, Scott Clark, Muriel Geagea, Patrick Coorey, Mark Turnbull

Key Personnel

CEO - Chris Rowen

Director - Scott Clark

Field & Operations Director - Muriel Geagea

27 full-time staff


Research Fields:
  • Advertising
  • Automotive
  • Agricultural
  • Communication & Information Technology
  • Finance & insurance services
  • International markets
  • Media
  • Tourism & hospitality
  • Building & Construction
  • Distribution
  • Food and drink
  • Manufacturing
  • Retail (excluding food & drink)
  • Social/opinion research
  • Telecommunications
  • FMCG
  • Other utilities
  • Gaming
  • Infrastructure
  • Wholesale/retail
Research Methods:
  • Choice modelling
  • Consultancy
  • Continuous tracking
  • Omnibus surveys
  • Customer satisfaction & loyalty studies
  • Panel
  • Data processing
  • Perceptual mapping
  • Employee/staff surveys
  • Service quality studies
  • Software provision
  • Group/in depth moderation
  • Internet usage studies
  • Website evaluation
  • Online interviewing
  • Web surveys

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