ACA Research Back to Search Results

Company Details

Established 1993

PO Box 1490
North Sydney NSW, 2059 Australia

Alternative Address:
Level 6 107 Mount Street
North Sydney NSW, 2060

Phone: 02 9927 3333
Fax: 9927 3327
Website: www.acaresearch.com.au
Contact: James Organ
Email: jorgan@acaresearch.com.au

Membership & Certifications

General Information

ACA Research supports business decision makers through extensive industry knowledge and business know-how and by providing high quality outputs to organisations across Australia, New Zealand and Asia.

ACA Research is known for its B2B and consumer research expertise and for conducting research with niche, professional and specialist audiences. We have expertise in conducting research projects in a range of industries including:

  • Financial Services
  • Automotive including Aftermarket
  • Transport, Logistics & Fleet
  • Government, Education & Social
  • Healthcare
  • Animal Health
  • IT and Telecommunications
  • Building and Construction
  • Travel and Hospitality
  • Agriculture
  • Food Service
  • Utilities

We offer a full range of research services spanning qualitative, quantitative and design expertise in the following research disciplines:

  • Market Behaviour and Opportunity Assessment
  • Market Sizing
  • Customer Experience (CX) and NPS
  • Voice of the Customer (VOC)
  • Journey/Touchpoint Mapping
  • Market and Customer Segmentation
  • Usage and Attitude
  • Brand Health
  • Choice Modelling and Price Sensitivity
  • Advertising and Comms Effectiveness

Our company’s offer is built around:

  • Market leading sector expertise
  • Skill in engaging key decision-makers across multiple industry sectors
  • Providing thought leadership
  • Making the complex simple and sharable
  • Empowering decision making
  • Utilising advanced quantitative and qualitative methodologies
  • Appropriate use of new technologies to facilitate effective information capture
  • Offering a range of bespoke and ‘off-the-shelf’ research solutions to meet client needs

For more information on the program please consult our website: www.acaresearch.com.au

Research Society Members James Organ (Director), Ben Selwyn (Account Director)

Key Personnel

The company’s research team is led by James Organ. The team consists of 20 experienced research consultants and the operations team. We also operate a 25 seat in-house CATI call centre.

Research Fields:
  • Advertising
  • Automotive
  • Agricultural
  • Communication & Information Technology
  • Finance & insurance services
  • International markets
  • Media
  • Medical
  • Tourism & hospitality
  • Building & Construction
  • Distribution
  • Food and drink
  • Manufacturing
  • Retail (excluding food & drink)
  • Social/opinion research
  • Telecommunications
  • FMCG
  • Health
  • Other utilities
  • Pharmaceutical
  • Infrastructure
  • Wholesale/retail
Research Methods:
  • Analysis and interpretation
  • Mail surveys
  • Brand health
  • Market modelling / sales forecasting
  • Business to business research
  • Market segmentation
  • Children's research
  • Multivariate analysis
  • Choice modelling
  • Mystery shopping
  • Consultancy
  • Non English speaking background
  • Continuous tracking
  • Omnibus surveys
  • Corporate image / Corporate reputation
  • Packaging research
  • Customer satisfaction & loyalty studies
  • Panel
  • Data processing
  • Perceptual mapping
  • Desk research/market analysis
  • Pricing/promotions research
  • Employee/staff surveys
  • Product testing/new product development
  • Experimental design
  • Program evaluation
  • Face to face interviewing
  • Readership surveys
  • Retail audits
  • Service quality studies
  • Group/in depth analysis and interpretation
  • Group/in depth moderation
  • Syndicated studies
  • Group/in depth recruitment
  • Telephone interviewing
  • Internet usage studies
  • Website evaluation
  • Online interviewing
  • Web surveys

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