General Information

PROVIDING INTELLIGENCE, NOT JUST DATA

We are specialists in customised solutions for industry, market, customer and employee intelligence.

We fuse qualitative, quantitative and desk research methods with big data analytics, data mapping, modelling and market/marketing intelligence.

With a specialist focus on:

• B2B
• Industrial
• Government
• Trade
• Customer
• Employee
• Association/Member
• Stakeholder

Utilising:

• Qualitative, Quantitative, Hybrid (qual + quant)
• Mystery shopping
• Desk research
• NPS®
• Dashboards
• Segmenter®
• Smart technology
• API/FTP (to integrate with client databases)

We provide the full range of traditional research (eg. CX, EX, Brand, Comms), but also ...

• Market/industry evaluations
• Research audits
• Research for legal purposes
• Acquisition/due diligence research
• Commercialisation research

"The best vision is insight."  |  Malcolm Forbes

Research Society Members Angela Orsaris QPR, Mary Sideratos, Arne Tjonndal, Mei Fen Chaim

Key Personnel

12 employees, plus our own coding, data analysts and field teams with over 100 business to business (executive) interviewers across Australia and New Zealand; and over 70 mystery shoppers.