Toluna Australia Pty Ltd Back to Search Results

Company Details

Established 2000

Hub Hyde Park 223 Liverpool Street
Darlinghurst NSW, 2010 Australia

Phone: 02 7202 7210
Fax: 02 9238 2462
Contact: Stephen Walker

Membership & Certifications

General Information

Toluna provides consumer insights designed to empower success in todays on-demand, global economy. Powered by the perfect fusion of technology, expertise, and the largest global community of influencers at the ready, Toluna delivers rich, reliable, real-time insights to individuals, and companies of all sizes.

Our automated consumer insights platform, TolunaInsights™ underpins everything we do. Clients can access the platform directly, leverage Toluna’s managed services, or create fully-customized digital consumer insights programs via our engineered services.

Toluna is committed to promoting Insights on Demand, an entirely new way for businesses to obtain insight and understand constantly shifting consumer sentiment and taste in the on-demand economy. Toluna is a founding member of the Insights on Demand Consortium, a multi-lateral group that’s advancing the principles and adoption of Insights on Demand.

The company is headquartered in Wilton, Connecticut and has 24 offices globally spanning Europe, North America, South America, Asia Pacific, and MENA.

  • Toluna works with 5,000 global clients
  • Toluna manages 30 million global community members in over 70 countries/ regions
  • Toluna community members share 15,000,000 opinions on annually
  • Toluna executes 28,000 survey projects annually
  • Toluna has built 200+ online community panels


  • Named to MarTech Radar 2018 – Top 150 B2B Tech Companies you should Know - #7 Data Sciences, Visualization, and Marketing Analytics
  • Top 10 GRIT Report of most innovative companies 2012 – 2019
  • Research Live Industry Report 2018-2019: Top 20 fastest growing agencies

Research Society Members Stephen Walker, Praphan Chongwattanapirom

Key Personnel

Regional Director, Australia & New Zealand: Stephen Walker

Marketing Director, Asia Pacific: Oleg Safine

Senior Manager, Client Services: Linda Cheung

Account Manager: Praphan (Pun) Chongwattanapirom



Research Fields:
  • Advertising
  • Automotive
  • Agricultural
  • Communication & Information Technology
  • Finance & insurance services
  • International markets
  • Media
  • Medical
  • Tourism & hospitality
  • Building & Construction
  • Distribution
  • Food and drink
  • Manufacturing
  • Retail (excluding food & drink)
  • Social/opinion research
  • Telecommunications
  • FMCG
  • Health
  • Other utilities
  • Pharmaceutical
  • Gaming
  • Infrastructure
  • Wholesale/retail
Research Methods:
  • Analysis and interpretation
  • Business to business research
  • Choice modelling
  • Non English speaking background
  • Continuous tracking
  • Omnibus surveys
  • Corporate image / Corporate reputation
  • Packaging research
  • Customer satisfaction & loyalty studies
  • Panel
  • Data processing
  • Employee/staff surveys
  • Product testing/new product development
  • Experimental design
  • Service quality studies
  • Software provision
  • Syndicated studies
  • Group/in depth recruitment
  • Internet usage studies
  • TV & radio audience measurement
  • Online interviewing
  • Web surveys

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