General Information

Vision:

“…recognised through the success of our team & clients.”

Mission:

“…to partner with organisations to build capacity for growth, learning and continuing success.”

AEC is one of Australia's largest mainstream consultancy firms with offices in Brisbane, Sydney, Townsville, Melbourne, Perth, Darwin, Bangkok and Shanghai. Our market and social research team forms a key component of our professional service divisions:

• AECeconomics & financial consulting
• AECmarket & social research
• AECdesign, marketing & advertising

AEC offers high quality, cost effective and flexible, customised programs across a full range of research methodologies.

Our team take the time to fully understand the requirements of our clients, and tailor each research program to best meet their needs. Most importantly, we assist our clients in implementing research strategies and outcomes - we work side by side with our clients to ensure they achieve maximum benefit from our involvement.

Our services include:

• Telephone Interviews (CATI)
• Face-to-Face/Intercept Interviews (CAPI)
• Online / Web-based Surveys (CAWI)
• Self-Administration - Mail / Fax Out / Hand Delivered Questionnaires
• Focus Groups / Workshops / Stakeholder / Community Consultations
• Mystery Shopper

Research projects undertaken by the team have ranged from small sample-sized surveys based on one-on-one personal interview to national projects, including 100,000 respondent mail-out surveys and nationally stratified telephone surveys. AEC's long association with local government ensures our staff are experienced in working with a diverse range of stakeholders and groups that include community members, business leaders and industry operators.

AEC Research Areas:

AEC has significant market and social research experience across a range of industry sectors including:

• Business - Retail / Commercial / Industrial
• All levels of government
• Hospitality and tourism
• Education sector
• Sporting & leisure sectors
• Libraries and community facilities

A selection of our research areas of interest include:

• Business surveys and skills audits
• Community attitude surveys
• Corporate and brand image / value of the brand
• Customer / user satisfaction / loyalty tracking or awareness surveys
• Concept testing (new product / residential or commercial developments)
• Education and drivers of school choice surveys
• Employee opinion surveys
• Focus groups / workshops
• Household shopping and expenditure surveys
• Library user and non-user surveys
• Community facility surveys
• Vocational Education and Training research (VET market)

Other services provided by the AECgroup include:

• Socio-economic profiling and development strategies
• Benchmarking - local government community consultation research data
• Longitudinal research programs

Research Society Members Simon Smith, Priya Narsey

Key Personnel

Our key personnel are located across all of our seven office locations - Brisbane, Sydney, Townsville, Melbourne, Perth, Bangkok and New Zealand.

Brisbane Office:
Level 5, 131 Leichhardt Street
Spring Hill QLD 4000
Tel: +61 (0)7 3831 0577

Sydney Office:
Level 14, 25 Bligh Street 
Sydney NSW 2000
Tel: +61 (0)2 9283 8400

Townsville Office:
233 Flinders Street East
Townsville QLD 4810
Tel: +61 (0)7 4771 5550

Melbourne Office:
Level 13, 200 Queen Street
Melbourne VIC 3000
Tel: +61 (0)3 8648 6586

Perth Office:
Level 2, 580 Hay Street
Perth WA 6000
Tel: +61 (0)8 6555 4940

Darwin Office:
Level 1, 48-50 Smith Street

Darwin NT 0800

Tel: 1300 799 343

Bangkok Office:
2024/129-130 Sukhumvit 50 Prakanong
Klongtoey, Bangkok, Thailand 10260
Tel: +66 2 107 0189

Shanghai:

46F Hongkong New World Tower

300 Huahai Road Central

200021 China

T: +8621 6135 2310