Login Help

Why should you log in?

Our website is interactive and by logging in, your entitlement to any discounted prices and access to resources is recognised automatically. It also enables you to view your own record, update contact details simply, view or download your invoices and receipts and track your professional development.

Login to our website uses a unique Username allocated for each person, plus a Password. These login details are generated by the system whenever a new record is created, and are sent by email at that time.

Usernames

The default format for Usernames is firstname.lastname .

If a second record is created with the same first and last names (either another person with the same name or a duplicate record for the same person), the system will add 5 digits to the Username. Our Membership Coordinator can assist with edits to duplicate Usernames to make them user-friendly.


Passwords

Initial passwords are set by the system as a random string of alphanumeric characters. You can reset your password at any time, by logging in and using the Change Password facility on the Home page. If you know your Username but have forgotten your password, you can submit a request to set a new one, here and a link will be emailed to you. Note: this relies on your email address being unchanged.

Help needed?

If you have updated your email address, don't know your Username or Password at all, or have any special requests regarding your login details, our Membership Coordinator can assist you. You can either complete our Login Help form, send an email to membership@researchsociety.com.au or call us on (02) 9566 3100