Webinar: User Research in Practice


As the world becomes increasingly digital, there has been an increased focus on how companies can deliver user experiences that meet or exceed customers' needs. From this need, the world of user experience (UX) design has emerged. Along with the growth of digital has come the growth of a User Experience Research.

In this webinar, Victoria will talk about her experiences moving from Market Research to a User Experience research role - the differences in approaches, styles and outputs, and the challenges adapting a market research mindset to agile project delivery.


This webinar will cover:

  • The origins and growth of user research - where has it come from and what does it look like today?
  • Where does user research fit in - How UXR fits amongst other emerging research disciplines like CX and Design Research
  • User Research in context - Exploring how research is used across product design and delivery
  • Key techniques in User Research
  • Working in Agile delivery - a different way of working
  • Resources to find out more.


Victoria Gamble

Photo of Victoria

Victoria is a research and strategy leader with 20 years’ experience in creating research outcomes that drive business impact. She is a recognised industry expert both locally and globally, contributing to industry dialogue on areas of qualitative and design research excellence, privacy within research and building a successful research practice.

Victoria has worked for both boutique and global agencies, across a wide range of studies and industry problems. She has a passion for bringing the customer to the heart of solving business problems, and uses her research background to bring the customer to the fore in UX and Service Design environments. She is now working as an experience designer and researcher at one of Australia's leading digital companies, focusing on building research capability within digital and bringing the rigour and strength of research to the agile environment.

Event information

Date: 24th Nov 20

Start Time:
NSW | ACT | VIC | TAS: 2:30pm - 3:30pm
QLD: 1:30pm - 2:30pm
SA: 2:00pm - 3:00pm
NT: 1:00pm - 2:00pm
WA: 11:30am - 12:30pm

Arrival Time:
5 mins before start time - please make sure you have downloaded the program and be ready to start.

your PC

QPR Points: 10

Member Price: AU $ 88.00

Non-member Price: AU $ 120

Your Price: AU $ 120.00


  • Event date has passed
  • Registrations are closed

Registrations Open: 22nd Apr 19 12:00 AM

Registrations Close: 24th Nov 20 2:00 PM